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Mustard KYC Metrics Overview

KYC Completion Rate

How many users fully completed the entire KYC process.

34.46%
61 of 177 users

BVN Proceed Rate

How many users accepted to begin the KYC process after seeing the BVN screen.

95.48%
169 of 177 users

Form Completion Rate

How many users who accepted the BVN screen went on to submit their BVN and bank details.

78.11%
132 of 169 users

KYC Failure Rate

How many users reached the OTP step but failed verification.

48.39%
45 of 93 users

7-Day Verification Rate

% of users who signed up in the last 7 days and completed verification.

85.71%
6 of 7 users